Seller Auction and Sale FAQs
Seller Auction and Sale FAQs
Are your auctions free?
Our auctions are free for sellers. We can facilitate this because we rely on sellers to promote their own auctions on their social media or on other marketplaces.
For buyers, we process a holding fee which we eventually donate to a great cause in the community after the deal has been completed.
How do I submit my items for sale on Curb-Side?
Click on the “Sell” button on the top of our homepage. It only takes a minute.
What information do I need to provide in order to sell my stuff?
At minimum, we recommend providing the year, make, model and any other notable features such as size or rarity.
Can I schedule when my stuff’s auction goes live?
Yes, our auctions our self serve and allow you to set live dates and end dates.
How long do auctions last?
We recommend auctions are no more than 7 days. As with a traditional auction, each bid extends the auction's time incrementally. At Curb-Side, we add one minute with each new bid to ensure bidders do not miss their opportunity and eliminate sniping.
How does the buyer contact me and arrange payment?
Congrats! You've sold an item or your auction was a success. Now, Curb-Side provides the buyer and seller with each other’s contact information – phone and email. The two parties can complete the transaction at their convenience. Make sure you receive payment for your item before giving it to the seller. Curb-Side does not facilitate payment, only a 5% holding fee that we donate to a cause in your community.
What is a reserve price?
A reserve price is the minimum amount that a seller will accept as the winning bid. It protects the sellers from a bidder who offers a price lower than what the owner will accept from winning the auction.
Can I put a reserve price on my auction?
Yes! Curb-Side offers sellers two options: reserve or no reserve auctions. A reserve price is the minimum amount that a seller will accept as the winning bid. A no reserve auction has no minimum price, meaning the stuff will sell for the amount of the high bid.
Should my reserve price be kept a secret?
Your reserve price should always be kept private to ensure you receive the most value for your item. We know it’s tempting, but do not reveal your reserve price in the public comments or Q&A sections. This often slows the bidding down.
What if my reserve isn’t met?
You can always resist your item, but typically auctions are most successful on the first attempt. As such, we recommend your reserve price is the lowest amount you would take for an item.
Can I try to make a deal outside of the auction?
We insist on keeping our listings exclusive to Curb-Side. We encourage sellers to promote the auction, but do not talk about price – even in private messaging. Should Curb-Side find out that a seller is trying to sell their item elsewhere, we reserve the right to pull the auction and ban the seller from using Curb-Side’s services.
I’m having seller’s remorse. My stuff sold, but I don’t want to follow through with the sale. Now what?
All sellers must follow through with the sale of their stuff, per your agreement with Curb-Side. Failure to follow through with the sale without a clearly justifiable reason is cause to be permanently banned from Curb-Side.
What happens if the buyer bails on their purchase?
In the rare event that a buyer does not follow through on their purchase, we’ll immediately work with the next-highest bidder in an attempt to facilitate the sale of your item at a price that works for you.